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Take part of our Privacy Policy
With the introduction of the EU’s General Data Protection Regulation (GDPR) we have updated out Privacy Policy. GDPR regulates the processing of personal data and replaces the Swedish Personal Data Act (PUL).
Calectro AB processes your personal data in accordance GDPR and we do not use your personal data for any purpose other than to deliver our products and provide our services.
Type of personal data
What sort of data do we collect?
- Company name and Corp. ID
- Contact person
- Visiting / invoicing address
- Telephone number and email address
- Website use such as subpages visited, browser settings and IP address
- Location, and precise location information used to identify nearby BLE devices
Read more about how we use Cookies.
How do we collect data?
Calectro collects data through personal meetings, customer enquiries by phone, forms on our web pages and usage of our app. Providing this data is optional on your part. If you choose not to provide your personal data, we may not be able to give you access to certain features or services.
When do we collect personal data:
- During the purchase of products
- Customer service by phone
- Personal meetings at trade shows and during customer visits
- Contact forms
- When subscribing to our newsletter by email
- Usage of our app: Calectro Assistant
Why we collect personal data
- To be able to provide access to our products, app and customer support.
- To be able to tailor our product offers.
- To be able to take contact and offer our products and customer support.
- We store your personal data to be able to tailor our product offers to your needs and give you good customer service.
How do we store personal data?
Data collected is stored in our CRM system, in our newsletter dispatch system, in the Calectro app database and in the Calectro Cloud. We use IT systems to protect privacy, confidentiality and access to personal data. The data is only available within Calectro’s organisation (Personal Data Controller) and that of the system supplier (Personal Data Processor).
How is the data deleted?
The data is deleted on contacting our customer service.
App account deletion:
If you wish to delete your account and the associated data, please send a request to support@calectro.se. Deleting your account will remove all associated data in Calectro Assistant and Calectro Cloud. When your data is removed there is no way for us to restore it.
Is personal data disclosed to third parties?
Personal data is not disclosed to third parties, but Calectro may use subcontractors (Personal Data Processors) for some services. Such subcontractors may process personal data on behalf of Calectro.
A Personal Data Processor is used for:
- Transportation (logistics companies and carriers).
- Marketing (printing and distribution, email dispatches, media and advertising agencies).
- IT services (companies that manage critical operations, technical support and maintenance of our IT systems).
- App usage (companies that manage technical support and maintenance of our cloud services).
In addition to the data you give us, or which we collect from you based on your purchases and your use of our services, we may collect personal data from a third party.
Data we collect from third parties:
- Address details from public registers to ensure that we have your correct address.
- Credit ratings from credit rating institutes, banks or credit bureaus.
- Email address used when logging into our app.
Your rights
As a Calectro customer you have the right to request transparency in the processing of your personal data. You may also request corrections, limitations and deletion of personal data in accordance with GDPR.
When personal data processing is based on consent, you may withdraw your consent at any time.
Should you have reason to believe that Calectro has not acted in accordance with GDPR when processing your personal data, you may lodge a complaint with the regulatory authority, the Data Inspection Board, www.datainspektionen.se.
Who we are
Our website address is: https://www.calectro.se.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.